WE SPECIALISE IN MOTOR ACCIDENTS WHERE IT WASN’T YOUR FAULT.
At not my fault we specialise in motor accidents where it wasn’t your fault. Why should you suffer financially for an accident that you did not cause? It’s stressful enough being involved in a car accident and unfortunately this can sometimes be the start of potential problems. Of course if you have full comprehensive insurance you will be covered in the event of an accident and can let your insurer handle the vehicle repair process. If you do have a comprehensive policy, you will still be covered even if the accident was your fault.
All in all, an accident repair can be a lengthy, time consuming experience that can cost you not just money, but it can also cause you stress and inconvenience. If you are someone who relies on the use of a vehicle then being involved in an accident can bring your day to day operations to a complete stop.
SO WHAT SHOULD I DO?
Know your rights! It’s your right to choose Your own repairer!
Insurance companies tend to direct policyholders to their own ‘approved’ repairers. These repairers are from a network of companies chosen by the insurance company. It is highly likely that the reason these repairers have been chosen is because they offer the most cost effective solution for the insurance company. Understandably in their point of view most insurers only want to pay the minimum amount possible for each claim.
The quality of repair or level of service that you personally receive may not be as important to them as it is to you. Some of these repairers may then cut corners which can invalidate your manufacturer’s warranty.
Being in the wrong place
Being in the wrong place at the wrong time as they say doesn’t make being involved in a not at fault car accident any less stressful. It is very important that you try to remain calm and ensure that everyone involved is safe and sound.
When it comes to your damaged car and almost more importantly how you are going to continue your day to day life without a car whilst its being repaired we have you covered Australia wide.
Use our quick and easy online application and you’ll be well on your way to being back on the road with an accident hire car, on many occasion on the same day as the accident.
Information required
The information required to have your vehicle repaired and to obtain a replacement car are very similar.
The most important information to obtain are details including location and approximate time of accident, other vehicle’s registration plate, phone number and licence details.
If you have this information handy there will be minimal delays in processing your claim.
24/7
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Application
You’re not at fault but NOT INSURED
If you happen not to be comprehensively insured or not insured at all and the other party in the accident was at fault then you can still fix your vehicle without any issues provided the other party is insured.
You’d simply need to find out who the person at faults vehicle is insured with and contact that insurer to advise them that their client has hit your vehicle. In the event that the other party isn’t insured things will then become a little trickier and you may need to engage the services of a Lawyer.
Extent of damage
We like to inform our clients that just because the extent of damage visually caused may seem quite minimal or not evident in some cases please do not ignore getting your car repaired or looked at by a licenced Smash Repair workshop.
Vehicles these days contain plastic bumper bars and when they absorb an impact they sometimes pop back out giving the initial visual effect that there is no damage except for a few light scratches.
In reality you may be surprised to know that there are plastic brackets, clips, bar absorbers etc which could be damaged underneath the bumper bar and could possibly even compromise the safety of the vehicle. Please be sure to have professionals to investigate further.