After the stress and chaos of a car accident, the last thing you need is to have to deal with organising a replacement vehicle. After all, just because your car is compromised doesn’t mean the world stops moving, and your busy schedule keeps going whether you’ve got a vehicle or not. If you’ve been in an accident, you’ll need a replacement vehicle quickly to ensure minimal interference with your life.
Legal entitlements
If you weren’t at fault for an accident, legally speaking, you are entitled to an accident replacement vehicle that will be fully paid for by the party at fault’s insurance company or party at fault. That means you have peace of mind; which makes sense, because you shouldn’t be out of pocket for the costs of any necessities after an accident.
Some insurance companies might ask you to pay for a replacement vehicle yourself, with the costs reimbursed to you upon sending them the receipts for example. This, however, might be a prohibitive cost for many, as well as another unfair outcome for something you didn’t cause.
Instead, you should go through a dedicated accident replacement vehicle service that caters specifically to the market, who will provide you the vehicle and have the costs paid for by the at fault insurer or party at fault, saving you the outlay costs.
How it works
When you drop off your damaged vehicle at whatever repair centre you’re using, the (delete… free) accidental replacement vehicle is delivered to the same centre, for the smoothest possible transition. Once your car is repaired and ready for pickup, you can return the rental car to the repair centre exactly like when you picked it up, and the transfer is reversed. The process is designed to ensure you always have a vehicle, and thus the impact to your life is as little as possible.
Things to keep in mind
When organising an accident replacement vehicle, it’s important to keep in mind a few tips to ensure that you get the best experience possible.
Always use a reputable service that tells you upfront how the process works, how the billing will be processed, and how convenient the changeover of vehicles will be. That way, you won’t be caught out.
Investigate the terms and conditions before signing up, and make sure to compare options. For example, some companies might have large excess payments, or ask you for an unreasonable deposit – these are things you should avoid.
Being in the wrong place
Being in the wrong place at the wrong time as they say doesn’t make being involved in a not at fault car accident any less stressful. It is very important that you try to remain calm and ensure that everyone involved is safe and sound.
When it comes to your damaged car and almost more importantly how you are going to continue your day to day life without a car whilst its being repaired we have you covered Australia wide.
Use our quick and easy online application and you’ll be well on your way to being back on the road with an accident hire car, on many occasion on the same day as the accident.
Information required
The information required to have your vehicle repaired and to obtain a replacement car are very similar.
The most important information to obtain are details including location and approximate time of accident, other vehicle’s registration plate, phone number and licence details.
If you have this information handy there will be minimal delays in processing your claim.
24/7
Quick
Application
You’re not at fault but NOT INSURED
If you happen not to be comprehensively insured or not insured at all and the other party in the accident was at fault then you can still fix your vehicle without any issues provided the other party is insured.
You’d simply need to find out who the person at faults vehicle is insured with and contact that insurer to advise them that their client has hit your vehicle. In the event that the other party isn’t insured things will then become a little trickier and you may need to engage the services of a Lawyer.
Extent of damage
We like to inform our clients that just because the extent of damage visually caused may seem quite minimal or not evident in some cases please do not ignore getting your car repaired or looked at by a licenced Smash Repair workshop.
Vehicles these days contain plastic bumper bars and when they absorb an impact they sometimes pop back out giving the initial visual effect that there is no damage except for a few light scratches.
In reality you may be surprised to know that there are plastic brackets, clips, bar absorbers etc which could be damaged underneath the bumper bar and could possibly even compromise the safety of the vehicle. Please be sure to have professionals to investigate further.
