Courtesy Car Rental After Accident

Accidents happen. Suddenly, you’re without a car, and it seems as though your world is going to end (You’ll be okay) :). While this might be slightly exaggerated, there’s nothing convenient about not having your car available to you.

Courtesy cars are a way of having the transport you need while your vehicle is in the repair shop. Knowing the benefits of this will allow you to get one, so you’re not quite as inconvenienced.

The worst part about getting into an accident is that you lose your car while it’s in for repairs. You don’t have transport to get to work, to get the groceries, or anywhere else. While you could take public transport, this is not something you signed up for. You have a car so that you don’t have to deal with things like public transport which are not always convenient.

You might be able to ask for a ride from coworkers or friends, but you don’t want to burden other people with your issues. You also don’t want to have your freedom taken away from you. You want your car to be able to go where you want without having to burden anyone else.

If you need a larger vehicle due to work commitments or family reasons we can always try to accommodate. You simply need to provide us with details regarding your vehicle, and we will advise on what we can provide you with and ensure that any inconvenience is kept to a minimal.

A courtesy car is all about convenience. We bring the car to you. You get the hire car when you drop your car off at the repairer, and we’ll organise to pick it up once you advise that your car is ready for collection.

The goal is for you not to be overwhelmed by the whole ordeal of being involved in a car accident. It wasn’t your fault and therefore you shouldn’t have to worry. Working with a professional rental car company will surely make your life easier.

The courtesy car payment will be taken care of by the at-fault person’s insurer. We handle most of the work; we just need you to provide us with the details.

You simply get to enjoy the rental car for as long as your car is in the repair shop. Once you get your car back, the rental car is returned, and life continues as per normal. If you’re involved in an accident that was no fault of yours and your car is being fixed, you don’t have to be without a car.


All car accidents result in your vehicle being off road anywhere from a few days to a few months depending on damage sustained and what type of vehicle you have.

If you were Not At Fault in an accident you are literally entitled to have a like for like replacement vehicle under Australian Law. This isn’t always easy to organise yourself. “Not My Fault” can organise to have all the hard work done for you.

Even when At Fault you may also be entitled to a Replacement vehicle through your own insurance policy if you’ve taken up that option of insurance. A limitation of this is that there is a time limit set by your insurance policy as to how long you may have the Replacement vehicle in most cases.

The Replacement Vehicle will be of a similar type to your vehicle although all vehicles provided through us will be of a late model. An example is if you have a compact vehicle like a Toyota Corolla, you will be provided a late model like for like vehicle of similar category and size. If you have a luxury vehicle you will be provided with another luxury vehicle to drive. Same goes for 4WD’s, work Utility vehicles etc.

Our aim is to get you back on the road

We have teamed up with several replacement courtesy car companies across Australia to be able to provide a quick and easy go to service at the click of a button that has access to vehicles across most of the country. Our aim is to get you back on the road as quickly as possible and to minimise any hassles caused to you. We put you in the right hands and track the management of your hire car replacement.

Our staff have an extensive knowledge and many years of experience in the Automotive Industry as a whole.
Reason you are given a Replacement Vehicle is that it can be charged to either the at fault parties insurance company or the at fault party themselves in some circumstances.

This means you get a Replacement car delivered and picked up at a convenient location and time.

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Our team here at Not My Fault assist drivers everyday after car accidents across Australia.



Our team here at Not My Fault assist drivers everyday after car accidents across Australia. Main areas we operate in are Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart and Canberra. However we also assist in many other areas. Almost 100% of drivers Not At Fault in car accidents using our service obtain a Replacement Car.



Businesses with up to 20 vehicles are saving precious time minimising interruption to their business after an accident. We have custom solutions for businesses to enable their staff to quickly apply for replacement vehicles to keep your business moving hassle free.

Our service is Fast and Australia wide.

large fleets


Our infrastructure allows businesses with large vehicle fleets to easily apply for replacement vehicles. This will facilitate managers to provide superior customer service and save overall time and costs.

We provide custom applications for all large fleets, Australia wide.

We operate under Australian law

If you find yourself saying it wasn’t my fault after an accident you were involved in then under Australian Law you are entitled to a replacement car. Insurance companies don’t readily advertise this given the fact that they will be the ones paying for the costs incurred.