If you’ve been involved in an accident and your car has been damaged, you face significant disruption to your life. If you were not at fault, then why should you suffer the loss of your car? While the vehicle is out of action, you should have access to a replacement vehicle – and the responsible party’s insurance should bear the cost.
A courtesy car for the victim of an accident
Vehicles are complex machines filled with delicate parts. When they are damaged in an accident, it can take several days – and sometimes weeks – to source the right parts and complete the repairs. During that time, you are essentially stranded!
Cars are a lifeline for many people. They take you shopping, to work, and on the school run. They assist people who have limited mobility, people who care for relatives, and people who have voluntary commitments. It doesn’t matter whether you live in the city or out in the sticks: cars represent independence and they are completely essential for many people’s daily lives.
If someone else is responsible for your car being in the workshop, then you should have a convenient replacement brought directly to you for the whole period it is out of action. What’s more, you shouldn’t have to bear the excess cost: the expense should be charged to the responsible party’s insurance.
Why you need a like for like replacement
Many insurance companies, and auto repair shops, will offer a courtesy car. However, this is often limited to just one or two rental models owned by the company – and these are often unsuitable for the person requesting a car. Our replacement car service makes sure you get a like for like model, every time.
If you use your car for work, you need a ute that fits your tools as well as your own. If you have a family, you need a safe family vehicle with plenty of seats. If you drive a prestige vehicle for work, you need a luxurious replacement. You might not get the exact make and model – but we do everything we can to get you a replacement car just like your own, so you are not inconvenienced.